Can VOIP offer investment protection?

Written by Administrator Wednesday, 21 September 2011 00:00

Many companies today stipulate a need for ‘investment
protection’ in their telephony systems. In other words, they want the assurance that their phone system won’t require a full ‘forklift migration’ at upgrade time due to ‘closed’ standards, and that it won’t spring so many hidden cost surprises that, in the end, they’re left with a white elephant.

“These are highly valid considerations,” says Rob Lith, Director of Connection Telecom, “and quite frankly, they’re the result of two things – the opaque business practices prevalent in the bad old days of monolithic telcos, and the non-standard technology of the powerful ‘legacy’ tech vendors of yesteryear.”

Open standards

Telephony vendors that have been in business since the days before Voice over IP (VoIP) have responded to this revolutionary technology with complex, non-standard reengineering of their systems.

Read the full article at IT News Africa.