The benefits of hosted PBX for your company

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Written by Administrator on Monday, 12 September 2011

There are many advantages of having your PBX hosted over one that is premise-based. Here are some important benefits to consider before making a decision…
• Centralised management – control and governance over your procurement standards.
• Decreased variable distance charges – decentralised managed sites might be deemed as small, but when grouped together, the profile of services and costs are large.
• Substantial improvement on your bottom-line of individual offices – savings opportunities such as infrastructure optimisation, service optimisation and other initiatives.
• Variable voice charges could be reduced in specific areas such as:
o Inter-branch calling.
o Mobile to mobile calls in the office or between offices.
• Leverage bulk buying power and economies of scale.
• Central telephony management system.
• Greater control over private call monitoring – number blacklisting, number whitelisting and special alerts.
• No inefficient cellular routing and contracts at various rates.
• Cohesive service management.
• Standardise procurement management such as a preferred service provider list.
• Centralised control, monitoring and fault resolution.
• Future proof – as your system grows to thousands of extensions, the shelf-life of phones and edge devices is limited to only the hardware in your offices.
• Automatic refresh of edge devices after 5 years – included in your monthly fee.
• No unnecessary costs of duplicating PBXs at the same site.
• Voice termination savings – bring all your branches under a single, centralised umbrella without having to replace all the PBXs at your branches.
• Only a single version of PBX software is needed – automatically refreshed on a quarterly basis.
• Single SLAs agreements for all branches.
• Lower carbon footprint.

There are many advantages of having your PBX hosted over one that is premise-based. Here are some important benefits to consider before making a decision…

  • Centralised management – control and governance over procurement standards.
  • Decreased variable distance charges – decentralised managed sites might be deemed as small, but when grouped together, the profile of services and costs are large.
  • Substantial improvement on bottom-line of individual offices – savings opportunities such as infrastructure optimisation, service optimisation and other initiatives.
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Top 10 trends for a cloud PBX provider

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Written by Administrator on Monday, 29 August 2011

Since the unbanning of voice over internet protocol (VOIP) in 2004 (Viva la Revolución!), it has grown from geeky pursuit to mainstream sensation; dodgy calls to carrier-class service. Recently, cheap, copious bandwidth further boosted VOIP, including cloud PBX offerings.

But not all VOIP providers are equal, and sometimes the telecommunications link to the local ADSL exchange requires an experienced hand to overcome issues. So what should a VOIP provider be and do for you to be assured of a great voice service?

Read the full article at IT News Africa.
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Cloud telephony extends VOIP benefits

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Written by Administrator on Monday, 22 August 2011

“In recent years, voice over Internet Protocol (VOIP) has proved itself a stable, quality successor to ‘dumb’ telephone systems, a technology that not only saves costs but also improves efficiency and enhances business processes,” says David Meintjes, MD of Connection Telecom.
David Meintjes, Connection Telecom MD (image source: file photo)
Recently, low-cost uncapped ADSL made it viable to host VOIP infrastructure in the ‘cloud’ (Internet), giving customers a managed telephony service with all the benefits of a VOIP solution and none of the problems of owning and running it.
With this development, it is timely to reassess the benefits of VOIP in its most recent incarnation as a cloud service.

“In recent years, voice over Internet Protocol (VOIP) has proved itself a stable, quality successor to ‘dumb’ telephone systems, a technology that not only saves costs but also improves efficiency and enhances business processes,” says David Meintjes, MD of Connection Telecom.

Recently, low-cost uncapped ADSL made it viable to host VOIP infrastructure in the ‘cloud’ (Internet), giving customers a managed telephony service with all the benefits of a VOIP solution and none of the problems of owning and running it.

With this development, it is timely to reassess the benefits of VOIP in its most recent incarnation as a cloud service.

Read the full article at IT News Africa.

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The benefits of hosted PBX for your company.

benefits

There are many advantages of having your PBX hosted over one that is premise-based. Here are some important benefits to consider before making a decision…

Read more

Top 10 trends for a cloud PBX provider.

toptentrends

Since the unbanning of voice over internet protocol (VOIP) in 2004 (Viva la Revolución!)...

Read more
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