Latest news
Is your on-demand call centre the real deal?
Rob explains why ODCCs should insist on “elastic” scalability and responsive provisioning at low cost. Read more.
Ensuring a quality VoIP service
Rob and David examine a solution to resolve VoIP quality issues. Read more.
More news
Greater control and flexibility. Scalable and feature-rich. Significant cost savings. Try PBX this way.
Need ultimate flexibility and control of your company’s internal, external, landline and mobile phone calls – without vendor lock-ins?
Try TELVIVA ®
- Full function voice service
- Feature-rich IP Centrex PBX
- Reduces total cost of ownership
- Hosted and managed options
- Unlimited extensions
- Easily scalable
- Single price, full features
- No hidden costs
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Is business continuity non-negotiable? If you cannot afford to have your voice service down, you need a reliable customer premises gateway.
Try RUNWAY.X1
- Backup for IP link failure
- Reroutes calls over PSTN / alternative links
- Ensures seamless telephony operation
- Ensures sustained IP PBX functionality
- Compact, unobtrusive hardware
- Synchronises with hosted solution
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Want to reap the benefits of cost-efficient call routing with simple technology that integrates PSTN and VoIP?
Try VOIPconnect
- Links traditional PSTN networks and new VoIP providers
- Optimised-rate call routing reduces your telephony costs
- Connect to unlimited PSTN carriers
- Phone internationally (EU, Asia Pacific, BRICS, North America) for less than the cost of a local call. Some exclusions apply.
- Useful statistics and easy administration
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Need a powerful, scalable call centre application that’s easy to manage?
Try astri*REACH™
- Improve contact centre performance
- Excellent built-in monitoring and reporting
- Open architecture for easy integration
- Full featured dialler integrates with your systems
- Outbound calls are routed for lowest costs
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Does your small/medium sized business need a feature-rich, affordable IP PBX?
Try astri*DIAL™
- Simple user and management interface
- Built on open standards for complete customer control
- Comprehensive reporting
- Reliable
- Modular
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Our systems are complemented by a range of world-class handsets, softphones and headsets.
Components
- Call centre measurement
- Handsets
- Snom
- Polycom
- Customer premises equipment
- Quality of service in the network
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